Front Desk Coordinator

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Cutis Medical Laser Clinics and our employees are passionately committed to fundamentally change the future of medical aesthetic and age management care.

We strive for a workplace environment that fosters collaboration, performance and respect. Working together, we can deliver on our mission and our promises to our patients, colleagues and shareholders.

If this sounds like a fit for you, we would love to hear from you.

Front Desk Coordinator

Role Specific Duties and Responsibilities*:

Expectations of all employees include always:

    • Maintains a positive and respectful attitude
    • Demonstrates flexible and efficient time management and ability to prioritize
    • Consistently reports to work on time prepared to perform duties of position
    • Positive and supportive supportive team member

Education and Experience Required:

  • General communication with patients via email, phone and whatsapp
  • Reply to prospective patients’ inquires with customized templates
  • Scheduling consultations in an efficient manner
  • Greeting and checking in patients including preparing patients for consultations,
  • Liaising with physicians and therapists to ensure patient flow,
  • Evaluate patients’ needs to determine the most appropriate skin care products
  • Checking out and up selling skin care products and treatments
  • Perform follow up calls.
  • Assists with opening and closing of clinic, as scheduled.
  • Work with the entire team (including management) to improve systems and procedures in order to enhance the patient experience and achieve clinic’s goals.
  • Participate in all team meetings / training workshops.
  • Updates job knowledge by learning about the procedures and products available at the clinic
  • Assists other team members as needed and performs all other related duties as assigned

Education and Experience Required

  • Diploma required. Vocational / Technical training preferred. Three years previous experience in the skincare industry
  • preferably in the medical aesthetic industry

Skills and Abilities

  • Must have excellent phone etiquette, verbal and written English communication skills
  • Ability to maintain client relationships.
  • Must be customer service driven
  • Must be dependable and punctual
  • Must have high level of interpersonal skills to handle sensitive and confidential situations.

Our offer:

  • Salary Range from SGD 3,000 to SGD 3,800 + incentives + bonus
  • Comprehensive training and development opportunities

Please send your resume to hr@sanctuarybycutis.com